Rules & Policies
Confirmed Advance Reservations
One night stays require payment in full in advance. Stays of more than one night require a 50% deposit.
Deposit Payment Options
You can pay by phone at (423) 496 – 5225 with your Master Card/Visa/Discover credit card. Or online with Paypal . Personal checks accepted by mail at least 14 days in advance only. Money orders or personal checks should be made out to: ‘Copperhill Country Cabins’. Your balance is due in full at check in. (No Personal Checks at check in) All reservations require a valid credit card number on file.
We have a two night minimum on weekends in season and a three night minimum on Holidays. (New Year’s, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas and New Year’s)
Walk-ins and one night stays are welcome on a space available basis. Give us a call, you never know … your one night might just fall perfectly between two other group’s reservations. We’re small & we book up quickly. Avoid disappointment, let us know you’re coming, so we can have everything ready & waiting for you.
Try our weekly special-Stay 5 nights get the 6th free!
All quoted rates are subject to change without notice unless confirmedand may not apply during holiday weekends.
Cancellation & Refund policy:
30 days or more before scheduled arrival date – 100% refund of your deposit less a $25 processing fee
29-15 days before scheduled arrival date – 50% refund
14-7 days before scheduled arrival date – 25% refund
less than 7 days before scheduled arrival date – No Refunds – Full deposit forfeited
No refunds given due to weather conditions, power outages or early departures.
Cleaning Fees & Maid Service
Copperhill Country Cabins charges one of the lowest cleaning fees of all the Cabin Rental businesses in this area. To keep this rate low, we ask that you wash your own dishes & take out your own trash. Please leave the cabin as you found it and follow the simple Check-out Instructions posted by the door in each cabin.
Daily maid service is not provided. Each cabin comes with a fresh supply of towels and linens. Guests may launder towels, linen, etc. as needed during their stay. Washers & Dryers are provided without extra charge for this purpose. (We do NOT provide detergent, fabric softener etc.) For stays longer than 7 days we provide cleaning & fresh linens weekly.
Excessive Cleaning Fee Disclosure
We take great pride in providing you with clean cabins surrounded by a pristine environment. This is our home. We hope you’ll care for it too, enabling future guests to enjoy the unspoiled view as well. Please be aware that if we require more than two hours to clean your cabin after your departure or if we have to patrol our grounds picking up trash, cans, bottles, cigarette butts, discarded food or animal waste surrounding your cabin, you WILL be charged a minimum of $45 in excessive & unusual cleaning fees for this service.
Check-In And Check Out Policy
Begins at 3:00 p.m. Eastern Time. If you arrive early, you may have to wait, depending on the previous occupancy. Our cleaning crews work as diligently and quickly as possible to prepare your cabin.
We will be happy to provide secure storage for your group’s baggage while you raft or horseback ride before check-in, if needed.
If you get delayed on the road or know in advance that your group will be arriving after 9 PM please call & let us know. We’ll be happy to make arrangements for a late check-in.
By 11:00a.m. Eastern Time.
Please leave your cabin in the same clean orderly condition it was in for your arrival.
1) Replace any furnishings you may have moved back to their original positions.
2) Leave all beds that have been slept in UN-MADE.
3) Place all dirty towels on the bathroom floor or in the bathtub.
4) Wash and put away all dishes & cookware.
5) Please turn off all interior and exterior lights, TVs, coffee pot and other appliances.
6) Bag & dispose of your trash in the provided large trash bins between cabins before your departure.
7) Leave BOTH keys on the kitchen table & lock the doors on your way out.
Have a safe trip home and come back & see us again soon!
To facilatate scheduling of our cleaning crews & out of consideration for our other guests, who may be arriving on your departure date, all late check-outs must be arranged for & approved in advance by management.
Lost Key Charge
There will be a $20 per key charge added if both keys are not returned at check out.
All of our cabins have wide covered porches with swings, rocking chairs & ashtrays. Smoking is permitted outside. We ask that you PLEASE use the ashtrays provided & do not throw your cigarette butts on the ground. Our grounds are heavily wooded and a carelessly discarded cigarette could cause a major fire.
For the comfort of all of our guests NO SMOKING IS PERMITTED inside the cabins themselves.
(We want to keep our cabins smoke free for our guests who have allergies, so our minimum charge for smoking inside a cabin is $100.)
Your small dog is welcome at Copperhill Country Cabins!
(For those of you who have stayed with us before – we’re sorry to report the passing of our beloved greeter cat, “Loverboy” of intestinal problems. He is sadly missed and will never be replaced.)
We require a non-refundable fee of $25.00 per pet per stay. Please let us know if you plan to bring your dog along on your vacation. Your dog must be friendly towards people and other dogs & cats, housebroken & flea free. We require that all dogs have a current rabies vacination. Because of our extensively wooded grounds, we strongly suggest that you treat your dog with a flea & tick preventative before your arrival.
Bring bedding, crates, a leash & any equipment essential to your pets safety. Please do not allow your dog on the furniture. If your pet is small you may bring a sheet from home to cover the sofa. Dogs must be on leashes and under the owner’s control at all times. Please use our designated dog walk areas. Owners are expected to pick up & properly dispose of pet waste in the receptacles provided.
Dogs are not to be left unattended in cabins, on porches or outside at any time!!
Dog owners WILL be held responsible for any damage, clean up or fumigation required after your stay.
We are sorry but due to a few inconsiderate pet owners we can no longer allow cats and all dogs must be less than 75 pounds. If you’re bringing more than one dog both animals must total less than 100 lbs in weight. No more than 2 dogs per cabin. No more than 4 dogs (total in all 4 cabins) will be allowed on the property at any one time. We reserve the right to refuse accommodation to any dog based upon its breed, size or demeanor.
Copperhill Country Cabins Rules & Regulations
The booking party must be at least 21 years of age.
A complete inventory of the cabin is made after each rental period and the renter is responsible for any items missing, damaged or in need of professional cleaning.
Quiet Hours are 11PM – 8AM EST. No guest(s) will be permitted to disturb the peaceful quiet of other guests. Any person(s) displaying persistant loud, drunken, or unruly behavior at any time will be asked to leave without a refund.
Vehicles are to remain on the gravel driveways & parking areas at all times. Speed limit on the premises is 10 MPH.
All visitors must be off the premises by 11 PM. Each cabin has a maximum occupancy limit, which will be enforced.
Any overnight guests who wish to stay in your cabin during your visit MUST be registered and paid for by the booking party. Any unregistered guest(s) found in a cabin between the hours of 11 PM & 8 AM will be evicted immediately & the booking party will charged for the excess guest(s) as if they had been present from check-in.
An adult must supervise children and/or any pets at all times. We do have a pond & stream on site so please instruct your children on water and it’s hazards. If you’re bringing young children please be aware that our cabins are NOT childproofed.
All of our cabins are on a septic system. Please do not attempt to flush anything other than human waste & the minimum amount of toilet paper necessary. Grease, food, kleenex or sanitary products will cause the pipes to clog – making your stay less than pleasant.
Fireplaces and Space Heaters are extremely effective at keeping the cabin & you warm. However they must be used with caution. Do not place ANYTHING within 2 feet of the front of either appliance!
The wildflowers and plants are here for everyone to enjoy, so please don’t pick the flowers or damage any plants. Please don’t throw any gravel or rocks out into our grassy areas. They become flying missiles when run over by our mowers.
The fire ring is available for everyone’s enjoyment. Please use our firebucket and have water standing by if you build a bonfire. Make sure your fire is out completely before you leave. A trashcan is provided by the firepit for your cans & bottles. (Broken glass & small children do not mix – Anyone found breaking bottles in the firepit will be evicted immediately)
Copperhill Country Cabins property is to remain on the premises at all times. Guests may NOT take chairs, pillows, towels or other items from the property during day trips.
NO FIREWORKS! NO FIREARMS (with the exception of hunters registered as guests during hunting season)! NO ATV’s!
Violation of any of the above rules or abuse to the property will be grounds for immediate eviction without credit or refund.
The booking party is responsible for informing all members of his/her group of the rules & regulations above.